Frequently Asked Questions
Everything you need to know about your Solena shopping experience.
How do I determine the right size for me?
Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself and comparing your dimensions to our chart for the perfect fit.
What is Solena's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to initiate a domestic or international return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary between 7-14 business days depending on the destination and customs processing.
Are your materials sustainably sourced?
At Solena, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our manufacturing partners annually for fair labor practices.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.